Frequently Asked Questions

Do you deliver internationally?

No, we only ship to the UK. With restricted items, we only offer collection or local in-person delivery.

What delivery methods are available?

We use Royal Mail for all our deliveries.

For restricted products, we offer collection and local delivery with in-person checks at the hand-over.

What delivery methods are available?

For unrestricted products, we delivery using Royal Mail’s services.

For restricted productions, we offer a collection service and a local in-person delivery service. This is a requirement to vet the recipient of these products.

Further details are covered our delivery page.

What are restricted products?

All products that can be classified as weapons are restricted.

Further details are covered our delivery page.

Where are you located?

Find Sussex Shooting on the B2188, Black Hill, Crowborough TN6 1GW.

By train, the closest train station is Crowborough. You’ll need to take a taxi from the station.

Driving, we are based only 10 minutes from Crowborough town in East Sussex on the B2188.

Find out more in our contact page.

How can I find your shop by car?

If you’re using Google Maps or your Sat-Nav is updated, just enter our postcode: TN6 1GW.

We’ll put up balloons at the gate for ease of locating the entrance. Drive through the gates and park by the first barn on the right.

We have detailed driving instructions available in the contact page.

Once paid, how long will it take to get my order?

It will vary, but if items are in stock, we’ll send them out within 24 hours. Most deliveries will arrive within a couple days.

What delivery methods are available?

We use Royal Mail for all our deliveries.

For restricted products, we offer collection and local delivery with in-person checks at the hand-over.

What payment methods do you offer?

We offer all credit and debit cards as well as PayPal. Our credit card payments are handled through PayPal, but no account with them is required.

Is it safe to buy online?

We think so.

How do I place an order?

Add items to your shopping basket. Once you’re ready to proceed to payment, view your shopping basket, make amendments and proceed to the checkout. Most entries in the form are required, so check this carefully before making your payment.

Do I need an account to place an order?

No, you do not need an account.

Who should I to contact if I have any queries?

Yes, please feel free to contact us through our contact form.

How can I cancel or change an order?

You can login to your account and edit any unprocessed orders. Once an order is sent, you can cancel the order, but costs may be applied.

How do I track my order?

If tracking or special delivery is selected, we’ll email you tracking details.

How can I return a product?

Please view our refunds and returns page for full details.