We do not offer refunds on our experiences or Vouchers. At the discretion of Go Wild At The Warren, an alternative experience may be offered if the recipient does not want the received gift voucher experience.
You may make one change of date on your experience. Changes must be made no later than 5 days before your experience is due to be taken.
Vouchers must be redeemed and the experience taken within the 10 months validity period from the date of purchase. At the discretion of the management a standard £35 fee will be charged for a 3 month extension to your voucher. The 3 month extension must be redeemed and the experience taken within the 3 month extension period.
If you cancel or no show on your experience you will not be entitled to a refund.